FAQ

the FAQ

+ all prices are in CAD + Canadian customers will be charged 5% GST at checkout

+ US + International customers are responsible for all duties, taxes + customs fees. customs authorities require that we state the value of your order directly on your package(s) + their agents have the right to release or deny release of your package(s), and in rare cases, they may also delay delivery
 

SHIPPING

here’s the skinny on what you need to know to get your hands on our PARTS:


+ all orders are processed within 2 business days + orders placed on a weekend will ship out the following business day
+ once your order is packaged up + shipped, you will receive a shipment notification email with a tracking number

 

FLAT RATE SHIPPING BY REGION


[WITHIN CANADA]
CANADA EXPRESSPOST $18 - ESTIMATED DELIVERY OF 1-2 BUSINESS DAYS

[WITHIN THE US]
CANADA POST TRACKED PACKAGE $33 - ESTIMATED DELIVERY OF 5-12 BUSINESS DAYS

[INTERNATIONAL]
PLEASE INQUIRE HERE

 

RETURNS

PARTS + LABOR gladly accepts returns of unworn, unwashed, unaltered merchandise with all tags still attached, for a full refund or exchange within 15 days of your original purchase

any items from our [vintage collection] cannot be returned

orders may be returned using any method of your choice [we recommend using a trackable service] at your expense.  once we have received + approved your return, a credit will be issued to your card within 7-10 business days.  please contact us here for any further questions or concerns

 

FITS

the [vintage] collection

our vintage jackets are loosely sized small to medium, but please note; these are guidelines only + generally you can expect one-size fits most!  

they are hand selected oversized; and our aim is an ode to the old, but designed + customized for the new modern babe or bro.  we can see you already...rocking vintage P+L with high tops, stilettos, motorcycle boots, cutoffs, leather, pencil skirts + your fav denim #andeverythinginbetween

the [heart-work] collection

sized small through medium + fits true to size.

if you prefer to be precise, we dig it ... please contact us here and we can give you exact dimensions + details

 

CARE

our [vintage] collection jackets, like most fabulous things in life, get better with age.  they are meant to be worn hard, lived in + loved on.  due to the added details, we recommend spot cleaning and/or using your favourite dry cleaner or leather guru to keep your piece so fresh + so clean.  whatever you do … let your piece tell your story, we can't wait to see you sharing your big, beautiful, bad a** message

 

our [heart-work] collection garments have care tags sewn in, please follow the guidelines for the best results + longest possible wear out of your pieces! #forEVAEVA